02–10/2006                          Georgia Regional Transportation Authority –Atl.
                                                Contract Web Development Engineer 

• Customized and configured a PHP based Help Desk system which enabled their regional Call Centers to be centrally located via the Internet:
• Analyzed real-life scenarios of existing activities at the Call Center to establish business processes on which to build the system’s work flow;
• Configured role-based permission levels for access to data entry, reporting, content contribution, management and administration;
• Tailored the application to meet specific needs of all roles using the system;
• Established templates for Knowledge Base and Article contribution;
• Customized reports for management to easily monitor activity;
• Participated in pre-launch usability testing, analyzed feedback and incorporated suggested enhancements;
• Wrote tutorial for end users and provided hands-on training to users;
• Provided ongoing technical support and coaching as needed.

• Established a Content Management System to be used and maintained by individual users from different departments on multiple web sites:
• Installed and configured Red Hat Linux Operating System, Apache Server, MySQL Database and the Open-Source CMS onto a new Server for testing;
• Utilized Dreamweaver and Fireworks to design and implement an original site layout for installation into system;
• Created custom style sheets (CSS) for cross-browser compatibility for Internet Explorer & Netscape Navigator;
• Reorganized and reformatted content on existing sites to conform to the Americans with Disabilities Act, Section 508a guidelines and W3C compliant;
• Fixed typos, errors, and updated pages with valid CSS and Search Engine strategies throughout existing content;
• Coordinated content with department representatives to ensure accuracy and timeliness;
• Maintained all sites on an ongoing basis, keeping content up-to-date and providing quick turnaround on website updates.

2005 - 2006                          STS/Utiliquest –Atlanta
                                                Contract Web Development Engineer   

• Created application for Executive reports on Corporate DriveCam Database:
• Created application to access SQL Server 2000 Database and generate custom reports using ASP, JavaScript and SQL queries;
• Developed an easy to use User Interface using Fireworks and Dreamweaver;
• Installed the application on 34 independent web servers nationwide.
• Internet/Intranet Overhaul:
• Reprogrammed the Intranet’s expense report database to correct pre-existing errors and to add functionality;
• Planned strategy for electronic transmission of sensitive corporate records and communications to comply with Sarbanes-Oxley regulations;
• Planned strategies for the redesign of two Corporate Internet sites and provided several mock-up designs with new layout, graphics, scripting & ideas utilizing DreamWeaver, Fireworks, and PhotoShop.

06 – 11/2005                        Picture Perfect Personals –Atlanta
                                                Contract Web Designer/Print Graphics

• Created a traditional print magazine for local singles based on owner’s concepts:
• Developed the original mock up for use in pre-production marketing and sales training using Adobe Photoshop, Acrobat, Illustrator and InDesign;
• Created initial print layout for profile pages using Adobe InDesign to automate the placement of personal ads with criteria from a database;
• Finalized cover art making several revisions to every aspect from the layout to the logo before going to print;
• Created ads and article pages from supplied content;
• Packaged for delivery to the printer.
• Produced a community oriented web site as a companion to the magazine. Singles who were interested in meeting other singles could view registered user profiles and send communication to masked email addresses of other users after registering themselves:
• Researched Content Management Systems for extensibility that would closely match the site requirements and opted for Joomla; a PHP based Open Source project that has hundreds of 3rd party extensions available;
• Designed a custom site design in Fireworks, coded the CSS, layout, and Joomla’s functionality into the template with Dreamweaver;
• Enhanced the CMS core functionality with 3rd party extensions to create an entertaining community centric feel that would be appealing to both visitors and advertisers.

2003 - 2005                          Interland - Atlanta, GA
                                                Web Professional

• Played an integral part in the development of a product offering which grew to service most of the Western United States;
• Was first designer hired to structure a production team that would grow to include over 100 associates;
• Changed rolls and responsibilities as needed, held 4 titles within one six month span;
 
 
• WEB PAGE DESIGNER
 
 
• Conducted content discovery consultations with new customers;
 
• Designed and built custom web pages using a site builder tool;
 
• Implemented E-commerce using Miva and PayPal;
 
• Optimized sites using the latest methods set by leading search engines;
 
• Performed QA and bug reporting;
 
• Maintained time tracking and statistical requirements;
 
• Met challenging deadlines consistently;
 
• Published an average of 3.5 sites per week, exceeding team goal;
 
• Served as the technical contact for the design/development team;
 
• Created custom coding solutions for customers with special needs;
 
• Helped plan training programs emphasizing established processes;
 
• Participated with developers in planning new features and version releases of the site builder tool.
 
 
• DESIGN PROJECT MANAGER
 
 
• Was liaison between designers and customers establishing scope and  maintaining deadlines to keep projects profitable;
 
• Up-sold additional products and services if projects went out of scope;
 
• Handled as many as fifty 30-day cycle accounts at a time.
 
 
• SUBJECT MATTER EXPERT – Teamworks Business Process Management
 
 
• Assisted in the custom implementation of a proprietary tool that managed timelines and reporting of each project life cycle;
 
• Developed business processes to hone project work flow for optimum time management and scope adherence;
 
• Created User Interfaces and layouts;
 
• Programmed custom JavaScript and SQL queries in conjunction with the tool to handle data entry;
 
• Configured custom graphs and charts for statistical reports.
 
 
• THIRD TIER SALES SUPPORT
 
 
• Provided in-depth consultation to potential customers whose needs fell outside the established product offering;
 
• Created custom quotes based on estimated development time;
 
• Outsourced services beyond the abilities of our design team;
 
• Created boiler-plate proposals that could be modified but adhere to necessary scope detail;
 
• Retained statistical data based on frequency of common requests;
 
• Projected feasibility of new services based on data collected. 
 
 
• SUBJECT MATTER EXPERT –Team SharePoint Administrator
 
 
• Customized SharePoint Portal for centralized Team communication point and file repository.
 
 
 

2000 - 2000              Atlantis Interactive Inc. - Atlanta, GA
                                    HTML/Prototype Developer

 
• Created graphical user interfaces for Internet projects using Adobe Photoshop;
 
• Collaborated with design team to actualize projects from concept to implementation using the Rational Unified Process methodology;
 
• Investigated third-party software for customized customer service solutions;
 
• Prototyped functionality for emerging technologies;
 
• Interacted with other technical programmers to develop products;
 
• Participated in source control objectives using PVCS;
 
• Prepared documentation supporting new and existing practices.
 

1996 – Present                     DBA Web-Tec Designs - Metro Atlanta
                                                 Contractor/Freelancer - Internet Development          

 
• Created original graphical user interfaces and site designs utilizing CSS heavily while focusing on coding standards;
 
• Created pages to enable database driven applications in ASP and PHP using SQL, JavaScript, MySQL and VBscript;
 
• Researched and implemented Content Management Systems, Help Desk Applications, E-Commerce Stores, and other business oriented solutions;
 
• Created interactive kiosks from design concept to finished product;
 
• Produced multimedia videos for display on the Internet and for private promotions.
 
• Cultivated sales with better than a 90% purchase rate, and nearly no churn;